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Efficient Administration Skills
overview

This course aims to help you raise your efficiency levels and develop competencies that will help you push up your career higher. You will understand the importance of being a team player and will give you insights of what, you as team member, can do to enhance team work. You will also understand that the rapid changes around us necessitate a change in attitude and a need to develop highly needed skills to succeed in the modern world of administration. You will develop verbal and written communication skills which will enable you to proactively and confidently contribute to the successful achievement of the organization’s goals. You will also be able to design action plans that will enable you to transfer the learning of this course to your work place. This course will also create opportunities for your personal development and for accepting challenges when they arise. Moreover, we will show you ways to manage your time, plan for results, professionally handle the telephone and enhance your memory.

course details
COURSE DURATIONLANGUAGECERTIFICATE
3 DaysEnglishDISS Certificate
 *Please notify us if an interpretation is required 
course benefits/progression opportunities
Course objectives

By the end of the course, participants will be able to: 

  • Employ a proactive role in handling job responsibilities within a team environment
  • Demonstrate an understanding of the modern administrator’s highly needed abilities
  • Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency
  • Apply professional business writing techniques in writing e-mails
  • Handle telephone calls properly and professionally
  • Develop self management and deal with time wasters
  • Practice memory enhancement techniques with several reinforcement methods and exercises
couse outline

Module 1: The Administrator as part of the support team

Module 2: The modern administrator’s highly needed abilities

Module 3: Verbal communication

Module 4: Effective written communication

Module 5: Telephone handling best practices

Module 6: Effective time planning

Module 7: Memory reinforcement techniques

 

 

COURSE TYPE: CLASSROOM
DATETIME
25 Oct 20208:00 – 14:00 (QATAR)
 9:00 – 15:00 (OMAN)

 

TESTIMONIAL

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Meet THE INSTRUCTORS
instructor
Instructor Name
Profession

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