Module 1: What is Coaching?

Module 2: Types of Coaching

Module 3: The Coaching Process

Module 4: Coaching Models 

Module 5: Skills need to be a great coach

• The Role of a Coach
• What is coaching
• What is the difference between coaching, mentoring, counseling & training?
• Why does it work so well in creating high achievers?
• The goals of coaching

• Performance
• Skills
• Career
• Executive
• Life

•  Coaching Agreements, Ethics & Confidentiality
• Managing expectations – own and others
• Identifying and engaging the person you are coaching
• Planning the coaching session
• Coaching goals and objectives – SMART goal
• GAP analysis – Determining the current situation against desired goals
• Preparing yourself as a coach

• GROW Coaching
• Questions to use in the GROW coaching model
• RADAR Instructional Coaching Model

• Coaching Skills Inventory
• The 6 Key Skills of the effective coach:
• Building Rapport

Listening

Questions

Giving Feedback

Empathy

Challenging Others

• The three levels of listening – which are appropriate?
• Active listening – how to ‘listen’ to the body language and voice tonality

• Intuitive questioning – when to use open and closed questions
• Funneling questions
• GROW questions

• Emotion vs Objectivity
• Blame vs Effective Behaviour
• Avoiding & diffusing conflict
• Johari Window

• 7 personality desires
• Biases and how they affect others
• Curiosity and understanding other perspectives

• Finding the courage to challenge
• Intuition & Timing
• Challenging respectfully