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Coaching Skills for Managers
overview

All top athletes have performance coaches, and in recent years, top business leaders have also appreciated the value of business coaching. A coach has the benefit of identifying aspects which the person being coached may have not considered. This provides for a more effective and productive environment.

This course will equip managers with the tools to guide and support others to excel in their own and the teams’ performance. To ensure they have a full understanding of the coaching process from before, during, after and ongoing. To enable participants to know when and how to use coaching.

course details
COURSE DURATIONLANGUAGECERTIFICATE
2 DaysEnglishDISS Certificate of Attendance
 *Please notify us if an interpretation is required 
course benefits/ progression opportunities
Course objectives

At the end of this course, the candidates will be able to:

  • Explain what coaching is and the role of a coach
  • Define the difference between coaching, mentoring, counselling & training
  • Apply a 7-step coaching process
  • Establish coaching agreements with their team
  • Explain ethics & confidentiality in relation to coaching
  • Establish clear coaching goals and objectives
  • Describe how coaching can make a difference to performance
  • Explain and successfully apply the GROW coaching model
  • Use techniques from FLOW and The Inner Game to gain better outcomes from coaching
  • Build rapport and a relationship of trust as a coach
  • Display active listening skills
  • Display intuitive questioning skills
  • Explain how to identify a performance gap
  • Demonstrate how to apply coaching to improve results
  • Describe and demonstrate the skills required to be a world class coach
  • Plan how to coach different individuals
  • Undertake a successful coaching meeting
  • Utilize tailored coaching and mentoring plans and templates
  • Carry out focused personal action planning
course Outline

Module 1: What is Coaching?

Module 2: Types of Coaching

Module 3: The Coaching Process

Module 4: Coaching Models 

Module 5: Skills need to be a great coach

  • The Role of a Coach
  • What is coaching
  • What is the difference between coaching, mentoring, counselling & training?
  • Why does it work so well in creating high achievers?
  • The goals of coaching
  • Performance
  • Skills
  • Career
  • Executive
  • Life
  •  Coaching Agreements, Ethics & Confidentiality
  • Managing expectations – own and others
  • Identifying and engaging the person you are coaching
  • Planning the coaching session
  • Coaching goals and objectives – SMART goal
  • GAP analysis – Determining current situation against desired goals
  • Preparing yourself as a coach
  • GROW Coaching
  • Questions to use in the GROW coaching model
  • RADAR Instructional Coaching Model
 
  • Coaching Skills Inventory
  • The 6 Key Skills of the effective coach:
  • Building Rapport
Tips & Techniques

Tips & Techniques to build rapport quickly with a wide range of people:

Listening

Questions

Giving Feedback

Empathy

Challenging Others

  • The three levels of listening – which are appropriate?
  • Active listening – how to ‘listen’ to the body language and voice tonality
  • Intuitive questioning – when to use open and closed questions
  • Funnelling questions
  • GROW questions
  • Emotion vs Objectivity
  • Blame vs Effective Behaviour
  • Avoiding & diffusing conflict
  • Johari Window
  • 7 personality desires
  • Biases and how they affect others
  • Curiosity and understanding other perspectives
  • Finding the courage to challenge
  • Intuition & Timing
  • Challenging respectfully

 

COURSE TYPE: WEBINAR
DATETIME
24 Nov – 25 Nov 202010:00 – 13:30 (QATAR)
11:00 – 14:30 (OMAN)
TESTIMONIAL

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Meet THE INSTRUCTORS
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