COURSE BENEFITS / PROGRESSION OPPORTUNITIES
COURSE OBJECTIVE
Upon completion of this course candidate will be able to:
- Explain the role and responsibilities of a security professional
- Carry out their duties in a professional way by understanding the skills and techniques such as observation, patrolling, shift handling over, traffic control, security hazards, etc.
- Respond effectively in emergency situations
- Know proper appearance and conduct of security professionals
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- Explain functional duties such as observation, patrolling, fire safety awareness
- Know Traffic control and shift handling
- Improve communication skills management-verbal and non-verbal
- Manage emergency situations safely and effectively
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COURSE OUTLINE
Module 1 |
Module 2 |
Module 3 |
Module 4 |
Module 5 |
- Introduction to the security industry
- Roles and Responsibilities of Security Professionals
- Appearance and Conduct of Security Professionals
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- Security Guarding
- Observation
- Patrolling
- Fire Safety Awareness
- Traffic Control
- Shift Handling
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- Communication
- Communication skills management-verbal and non-verbal
- Avoiding conflict
- How to defuse a conflicting situation
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- Documentation
- Preparing Journal, Statements & Reports
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- Emergencies and Personal Safety
- Alarm systems & Response
- Hazard Identification
- Scene Management in Emergencies
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ASSESSMENT