ITIL Foundation V4 (BMC)
Course Information

This course covers the ITIL 4 Foundation exam (brand new in February 2019) which is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL. By obtaining your ITIL 4 Foundation certification, you are showing employers that you understand the key elements, concepts, and terminology used in ITIL, including how operations move between each activity and process to create value in the service value system, and their overall contribution to the service management best practices.

Course Methodology

This Course has No prerequisites.

Training will instructor led training with engagement of trainees; focusing on certification exam and tips and tricks to pass with flying colors.

Course Objectives

By the end of the program, participants will be able to:

  • Familiarize themselves on how to pass the ITIL® 4 Foundation exam
  • Describe the ITIL framework
  • Understand real-world examples
  • Apply ITIL 4 to your organization
  • Discuss ITIL 4 concepts with confidence
Course Outline

Module 1: Introduction

  • Exam Fundamentals
  • 4th Industrial Revolution
  • Service Organizations

Module 2: Service Management

  • Service Management
  • Value
  • Organizations and People
  • Services and Products
  • Service Offerings
  • Service Relationships
  • Outcomes
  • Costs
  • Risks
  • Utility and Warranty

Module 3: Four Dimensions of Service Management

  • Four Dimensions of Service Management
  • Organizations and People
  • Information and Technology
  • Partners and Suppliers
  • Value Streams and Processes
  • PESTLE
  • Applying the Four Dimensions

Module 4: Service Value Systems

  • Service Value System
  • Opportunity, Demand, and Value
  • Governance

Module 5: Guiding Principles

  • Guiding Principles
  • Focus on Value
  • Start Where You Are
  • Progress Iteratively with Feedback
  • Collaborate and Promote Visibility
  • Think and Work Holistically
  • Keep It Simple and Practical
  • Optimize and Automate

Module 6: Service Value Chain

  • Service Value Chain
  • Plan
  • Improve
  • Engage
  • Design and Transition
  • Obtain/Build
  • Deliver and Support
  • Value Streams

Module 7: Continual Improvement

  • Continual Improvement
  • Continual Improvement Model
  • Continual Improvement and the Guiding Principles

Module 8: Practices

  • General Management, Service Management and Technical Management Processes.
Category: Business Management Courses
Industry:
Oil & GAS; Aviation & Maritime; Construction & Engineering; Food Production & Catering; Government Hospitality & Tourism; Manufacturing
Topics:
IT Management
Duration:
3 days
Certification
DISS

Upcoming Course Dates

December 4-5, 2019

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Certification

Our programmes are tailored to boost organizational performance through revenue growth, human development, and operational excellence.

DISS Courses covers different Business related topics such as Administration and Secretarial, Banking and Insurance, Communication and Writing Skills, Finance and Accounting, Human Resources, Leadership and Management, Marketing Social Media, Project Management and a lot more.

TESTIMONIAL

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PADI Advanced Open Water Diver (HSE)
Introduction

PADI Advanced Open Water Diver course is where you conquer new tasks, see different aquatic creatures, explore into diverse territories and experience new dive adventures. The PADI Advanced Diver course have no exams, no pool, just easy reading, review and experience 5 adventure dives to complete the course.

The course helps build confidence and expand your scuba skills through different Adventure Dives. You try out different specialties while gaining experience under the supervision of our Instructor(s). You log dives and develop capabilities as you find new ways to have fun scuba diving.

Gain experience and increase your allowable limit to 30 meter / 90 feet. Because Open Water Diver is not enough in some places to dive on sunken wrecks, deep reefs or penetrate a shipwreck, this course is a MUST to take and gain new skills, new experience and new dive taste.

The Advanced Open Water course consists of 2 steps

STEP 1 : THEORY LESSON

You’ll plan your learning topics with our instructor(s) by choosing from a list of Adventure Dives. There are two required dives – Deep and Underwater Navigation – and you choose the other three, for a total of five dives.

No required exam

STEP 2 : ADVENTURE DIVES (SEA)

During the Deep Adventure Dive, you learn how to plan dives to deal with the physiological effects and challenges of deeper scuba diving.

The Underwater Navigation Adventure Dive refines your compass navigation skills and helps you better navigate using kick-cycles, visual landmarks and time.

The other knowledge and skills you get vary with your interest and the adventures you have – photography, buoyancy control, Underwater scooter, exploring wrecks and many more.

When you enroll in the PADI Advanced Open Water Diver course, the manual given consists 17 interesting adventure dives topic (we are only going to do 5 of them).

The manual allow you to preview into the different underwater adventures you may participate in. After the course you can use the manual as tips and guides to your other dive adventures.

Within the 17 topics in your PADI Advanced Open Water Manual, we will be completing 5 topics, each ends with a knowledge review and they are to be completed as independent study.

TopicsFun Factor

Two compulsory topics – adventures dives

Deep Dive

Determining your personal depth limit, Deep diving equipment consideration, Ascend and descend techniques for deep diving, Low and out of air management, Safety stops, Nitrogen Narcosis prevention, Characteristics and prevention of decompression illness

Underwater Navigation Dive

Benefits of underwater navigation mastery, Distance estimation, Natural navigation, Compass navigation techniques

PADI Open Water Diver Fun Factor Level 4

Three topics – adventure dives from the following list

Peak Performance Buoyancy Dive
Weight usage estimation, Buoyancy check, Streamlining technique

Digital Underwater Photography Dive
Water entry with Digital underwater camera system, Guidelines to achieve good underwater photos, Compensate light effect underwater, Taking photo with environmental consideration

Wreck Dive
Avoiding wreck hazards, Planning and equipment consideration, Wreck penetration and hazards, Wreck evaluation and navigation

Diver Propulsion Vehicle Dive – DPV (Underwater Scooter)
Advantages of using DPV, Common features of DPV

Search and Recovery Dive
Planning search and recovery dive, Concerns of lifting an object, Techniques of using lift bag

Multilevel and Computer Dive
Determine no decompression limit, Rules of computer diving, Hazards of multilevel diving

Duration: 3 days
CERTIFICATE

PADI

Category: HSE Course
Industry:
Oil & GAS; Aviation & Maritime; Hospitality & Tourism
Topics:
Diving
Duration:
3 days
Certification
PADI

Upcoming Course Dates

diss-partner-logo
Certification

DISS Courses cover more than 10 different HSE related topics such as First Aid, Fire Safety, Food Safety, HSE Management, Site Safety, Defensive Driving, Environmental and Hazard Awareness, Operator Training, and ISO Audit Management. With an expanding list of offerings, DISS is branching out to Business and Soft Skills courses as well.

TESTIMONIAL

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