Managing Conflict, Time & Stress at Workplace

Course information:  

The aim of this course is to help participants become more efficient and effective in managing their life. Participants on this interactive course will explore various time management skills and stress management techniques to get better control and have a more positive impact on their life at the professional and social levels.

Course objectives:  

By the end of the course, participants will be able to:

  • Identify time management challenges and assess their efficiency in managing their time
  • Explain the Time Mastery Profile® components and their use in better managing their time
  • Apply global personal effectiveness guides in order to improve their chances of success at work and in life
  • Analyze stress symptoms and their causes in order to identify their negative impact on mind and body
  • Implement stress management techniques in order to alleviate stress and lead a healthier and better life

Course contents:  

Module 1: Time management challenges and assessment  

  • Definition of time management
  • Time management challenges
  • Modern time management
  • Major time wasters
    • Self-imposed time wasters
    • System-imposed wasters
  • Time management assessment

Module 2: Time Mastery Profile® components  

  • Adopting the right attitude
  • Setting smart goals
  • Setting top priorities
  • Conducting a rigorous analysis
  • Preparing a successful plan
  • Preparing a detailed schedule
  • Avoiding continuous interruptions
  • Planning efficient meetings
  • Handling written communications
  • Mastering the delegation process
  • Avoiding the harm of procrastination
  • Improving the use of team time

Module 3: Global guides on personal effectiveness  

  • The 7 habits of highly effective people
    • The 7 habits explained
    • The circle of concern and circle of influence exercise
    • Mindset: the new psychology of success
    • Learning to fulfill our potential
    • The mindset exercise
  • The one thing
    • The one thing rules: first set
    • The one thing rules: second set
  • The 10 natural laws of successful time and life management
    • Part 1: managing your time
    • Part 2: managing your life
  • Getting things done
    • Getting things done: simplified
    • Getting things done: the cycle

Module 4: Stress symptoms and causes  

  • Definition of stress
  • Myths about stress
  • Stress symptoms
  • Categories of stress symptoms
  • Causes of stress
  • Your personal stress test
  • Your current coping strategies

Module 5: Stress management techniques  

  • Ways to deal with stress
  • Emergency stress stoppers
  • Other factors that reduce stress
    • Exercise and diet
    • Support network, attitude and outlook
    • Emotional control and sleep


September, November

1 Day course – 8 hours

October, December

1 Day course – 8 hours

Other Qualification
Business Courses, Soft Skills
With Certification

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