Contracts and Procurement

Course Information

Learn how to correctly manage and control the end-to-end project procurement framework and contract life cycle, as well as effective strategies to successfully handle procurement process and suppliers/vendors. Over 5 days you will master the step-by-step process for converting needs into outsourced goods and services. You will gain knowledge on how to develop evaluation criteria to select the most appropriate procurement partner, and how to create an effective statement of work and service level agreements.

 Learning Objectives

  • Move through the end to end procurement management process
  • Identify stakeholder expectations and convert project needs into contract requirements
  • Use a Request for Information (RFI) as a tool to determine the sourcing strategy
  • Develop an evaluation model and supplier selection criteria to be able to analyse and validate proposals
  • Establish a bid evaluation framework and create a robust Request for Proposal (RFP)
  • Adapt and improve your negotiation techniques and communication strategies
  • Recognize the different contract types, their objectives and legal implications
  • Monitor and control supplier performance and maintain effective working relationships
  • Understand their role and the role of others in managing supplier contracts
  • Structure their approach to managing contracts with suppliers
  • Manage and facilitate improved contract performance through sound procedures and motivation of supplier personnel
  • Manage supplier performance making effective use of review meetings and other approaches
  • Make a professional impact in their relationships with suppliers and other stakeholders

Module 1

Initial Phase

  • Requirements Definition
  • Cost-Benefit Analysis
  • Sourcing Options
  • Developing Evaluation Criteria
  • Contract performance management
  • Development of performance management frameworks
  • Bidding Process Preliminaries
  • Request For Information (RFI) Preparation

Module 2

Bid Phase

  • Evaluating Submitted Bids
  • Contract cost reduction and value delivery
  • Contract management process development and improvement
  • RFX Preparation and Content
  • Managing the Proposal
  • Making the Award
  • Managing contractual relationships
  • Managing contract stakeholders

Module 3

Development Phase

  • Contract Definition and structure
  • Pricing Arrangements
  • Statement of Work – Service Level Agreement
  • Negotiation Phase
  • General Principles
  • Case study- DP World

Module 4

Negotiation Phase

  • Phases and Documents
  • Styles and Techniques
  • Getting out of the Trap
  • Developing the legal contract with internal stakeholders
  • Developing contract management strategy, policy and guidance
  • Management Phase
  • Implementation & Communication
  • Case study – IT- Auto Grill

Module 5

Management Phase

  • Monitoring Performance, Tools/Techniques
  • Change Control and Management
  • Developing contract management strategy, policy and guidance
  • Development of essential skills (eg. influencing, performance management, negotiation) for contract managers
  • Dispute Handling and Resolution
  • Contract Close Out and Lessons Learned
  • Final Presentation
  • Case study – McDonalds


DISS Certificate

Who Should Attend

This course is recommended for:

  • Anyone involved in procurement
  • Purchasing or sourcing managers
  • Vendor or product evaluation / selection managers
  • Project managers
  • Program managers




Five Day Course – 5 hours each day

Course Timings: 9:00 am – 2:30 pm



Five Day Course – 5 hours each day

Course Timings: 9:00 am – 2:30 pm

Other Qualification
Business Courses, Contracts Management
With Certification

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