CMI Professional Consulting

Course information

Organizations wishing to drive change but reduce their reliance on external consultants can develop their own staff with the skills and knowledge used in the field of management consultancy, saving on the premium costs of external consultants and on learning-­‐curve time.

You may be operating as a consultant (for a practice or an independent) needing to demonstrate a level of competence and commitment to the CMI consultancy charter for existing and potential clients.

The Certificate in Professional Consulting (CIPC) course includes an overview of typical consultancy interventions and introduces a range of tools, skills and techniques, including communication, knowledge sourcing, research and analysis, project delivery, risk, quality assurance and effective personal contribution.


Course Objectives

At the end of this course, the candidates will be able to:

  • Improves your career potential within your chosen organization
  • Builds confidence in your approach and abilities in facilitating change
  • Provides a sound base for further professional development
  • An understanding of your development needs through 10 self-reflection workshop elements
  • 23 high impact tools/techniques to use in your role
  • Identifies you as a qualified practitioner recognized in 40+ countries
  • Provides a refresher for those experienced consultants and those progressing the CMC® award

Course Outline

Module 1: Introduction

  • What Consultancy is
  • Internal v External
  • Understanding the pre-requisites for a successful intervention. (Helping situations reflection)

Module 2: Approaches

  • Different approaches (Engagement models)
  • Consultancy Cycle
  • Being Client Centered
  • Key qualities needed
  • CLAW 360® tool

Module 3: Getting Ready

  • How to capture first impressions
  • Elevator pitch
  • Case study
  • Identifying potential benefits (Scoping)
  • Identifying potential stakeholders and possible barriers to change
  • Methods of gathering the facts

Module 4: First Impressions

  • Impact of personal preparation
  • What drives behavior
  • Basic Interpersonal do’s and don’ts
  • More effective questioning techniques

Module 5: Proposals

  • Understand the structure to a good proposal or internal business case
  • What not to do

Module 6: Data Gathering

  • How to run Effective Meetings
  • Facilitation
  • Belbin Profiling
  • Value Stream Mapping overview and case study

Module 7: Effective Feedback

  • Basic Presentation Skills
  • Keeping your stance
  • Effective Closing
  • Client meeting – questions for Sam
  • Team prepare to present a proposal for the case study
  • Present Proposal

Module 8: Implementation

  • Understand the key elements of change
  • Local government project walk through
  • Techniques for addressing lack of client commitment
  • Managing the work plan

Module 9: Managing the client

  • The importance of transparency
  • Project rooms and reporting
  • Agreeing a working charter
  • Coaching Techniques

Module 10: Closing

  • Capturing lessons learnt
  • Exposing risks associated with sustainment
  • How to generate a good case study
  • Local government example

Module 11: Risks and Certification

  • Rescuing projects
  • Risks at each stage of the consultancy cycle
  • Qualification requirements / briefing

Target Audience

  • Those responsible for change within their organization who want to know the pre-­‐requisites for successful project delivery
  • Those involved in consultancy projects
  • Those involved in supply chain improvement activity
  • Those wanting an introduction to the skills and knowledge needed in the field of management consultancy
  • Those wanting to broaden their management skills for facilitating change

This course is delivered through our UK Partner Coaching for Change.



Duration: 4 Days Course

Date: December 2 – 5, 2018

Timing: 08:00am to 03:00pm


Duration: 4 Days Course

Timing: 08:00am to 03:00pm

Other Qualification
Business Courses, Soft Skills
With Certification

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